Protecting Your Investment: How WestWind Homes' Warranty Team Cares for Your Home Long After Move-In

When you buy a home, you're not just buying a floor plan or a location—you're making one of the most significant financial decisions of your life. At WestWind Homes, we understand that your home is more than an address—it's your future. That's why our commitment to you doesn't end at closing. It continues with a warranty team that’s here for you, ready to keep your investment protected and your peace of mind intact.

The Importance of Post-Move-In Support

In today's fast-paced housing market, buyers often overlook one of the most important aspects of homeownership: what happens after move-in. Repairs, maintenance, and unexpected issues are part of home life—but how your builder responds makes all the difference. WestWind Homes takes that responsibility seriously, with a dedicated warranty team that stands behind every home we build.

Why Our Warranty Program Stands Out

We’ll explore:

• Why our warranty program is one of the most respected in South Texas

• What’s covered and how our service process works

• How our in-house team delivers unmatched follow-up care

• Real stories from homeowners who’ve experienced our support firsthand

• Tips on how to make the most of your warranty coverage

  
  

The Difference of an In-House Warranty Team

Many homebuilders outsource their warranty service to third-party call centers or national contractors. At WestWind, we don’t believe in passing the buck. Our warranty team is in-house, local, and trained to respond quickly and personally.

This means:

• We know your home because we built it.

• You’ll get help from a local rep who understands South Texas conditions.

• Your service requests won’t get lost in a national queue.

  
  

Coverage That Counts

WestWind Homes offers comprehensive warranty protection that includes:

• 1-year builder workmanship coverage for materials and craftsmanship

• 2-year systems coverage for plumbing, electrical, HVAC

• 10-year structural coverage for load-bearing elements like foundations and framing

  
  

Additionally, we include detailed walk-throughs at closing to educate you on home systems, maintenance schedules, and what to expect in the first few years.

Responsive Service When You Need It

Our process is streamlined and personal. When you submit a warranty claim, you’re not calling a 1-800 number. You’re reaching out to a team that lives in your community and cares about your satisfaction.

Here’s how our process works:

1. Submit your request through our online portal or by phone.

2. Receive confirmation and scheduling within 48 hours.

3. Work is performed by trusted technicians and trade partners.

4. Follow-up to ensure you’re fully satisfied.

   
   

Homeowners who have used our warranty service often tell us it’s what truly sets WestWind apart.

Real Homeowner Experiences

“I noticed a small leak under my kitchen sink a couple of months after we moved in. I submitted the warranty form online, and within 24 hours, I had someone scheduled. They came out, fixed the issue, and even showed me how to prevent it in the future. I’ve never had such fast service from any contractor—let alone a homebuilder.” – David M., Laredo

“Our A/C started acting up one weekend. I didn’t expect a response until Monday, but the warranty team got back to us that same evening. They sent someone first thing in the morning. That level of service is rare these days.” – Michelle R., Mission

Why a Warranty Matters More Than Ever

With rising construction costs and economic uncertainty, buyers want confidence that their investment is protected. A strong warranty program not only gives peace of mind but also protects resale value.

When future buyers see that your home was built by a company known for standing behind its product, it becomes a selling point. If any issues arise, having a responsive builder makes it easier to maintain your home’s value and appeal.

Making the Most of Your Warranty

To optimize your home’s warranty coverage, follow these tips:

• Review your warranty documents carefully at closing.

• Use the homeowner portal to track and manage service requests.

• Follow recommended maintenance tips provided by our team.

• Don’t hesitate to ask questions—our staff is here to help.

  
  

Your Home, Our Responsibility

Buying a home with WestWind means more than choosing a layout or color palette. It means choosing a company that invests in your happiness for the long haul. Our Warranty Team is your partner in homeownership, ready to help you navigate the early years and maintain the quality and comfort you deserve.

When you choose WestWind, you’re choosing a builder who’s still there after the last box is unpacked. Because great homes need great care—and great care builds lasting trust.

Let’s Protect Your Investment Together

Visit WestWindHomes.com or call our customer care line to learn more about how we continue serving you after closing. Let’s protect your investment—together.