1. What is Covered Under My Warranty?

Your WestWind Home warranty provides comprehensive coverage for structural components, systems, and workmanship. Because coverage varies by item and timeframe (1-year, 2-year, and 10-year coverage periods), we've detailed everything in your Home Owners Warranty Manual. For a complete breakdown of what's covered and specific timeframes, please refer to your Home Warranty Manual.

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2. How Do I Submit a Warranty Service Request?

You can submit a warranty claim directly through the WestWind Homes warranty service form on our website. Be Prepared to provide details about the issue and your contact information so our team can assist you quickly.

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3. What If I Have an Emergency?

WestWind Homes offers 24/7 emergency support.

 - RGV CARe Team: (956) 305-2080

- Laredo CARe Team: 9956) 415-0444 

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4. What Happens When My Warranty Expires? 

Once your applicable warranty period expires (1- year workmanship, 2-year systems, or 10-year structural), WestWind Homes is no longer responsible for repairs related to those under the warranty. Be sure to review your WestWind Home Owner's Warranty Manual for more information.

 

5. Can I Still Submit a Warranty Request After My Warranty Experies? 

You can submit a warranty request at any time, and WestWind Homes will always perform a courtesy review of your request. We follow the 2-10 Home Buyers Warranty program guidelines for coverage decisions, but we're committed to reviewing every homeowner concern.

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