SEEKING
WestWind Homes is seeking a dedicated and detail-oriented Selections Coordinator to join our Production Department. This individual will serve as the bridge between customers, sales, purchasing, and construction—ensuring each home’s selections process runs smoothly, accurately, and on schedule. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional communication and organization skills, and brings both creativity and professionalism to customer interactions. This role plays a vital part in creating a seamless and enjoyable homebuying experience for our customers while upholding WestWind Homes’ values of care, integrity, excellence, and stewardship.
OUR WORK CULTURE
Mission Statement: WestWind Homes fulfills families' dreams by creating an exceptional home ownership experience with extraordinary customer service. Since 1993 and over two decades, WestWind Homes has been building award-winning homes in vibrant communities. We deliver quality and craftsmanship in every home we build.
Our 7 Beliefs of doing Business Gods Way:
Care: We will strive to demonstrate care for our dedicated employees by creating incentive opportunities for our workforce and investing in their personal, spiritual, and professional growth.
Respect: We value racial, ethnic, and cultural diversity and respect the right of all employees to maintain a personal belief or faith while in turn respecting and adhering to the basic principles and policies that guide our culture.
Integrity: We will seek to “optimize” rather than “maximize” profits by operating under biblical principles; considering customer loyalty, fair and just service and the ability to positively impact our community.
Servanthood: We strive to model a Godly Corporation by serving our customer’s needs as exemplified by the True Servant, Jesus Christ.
Stewardship: We commit to steward the resources entrusted to us without exploiting their sources, producing a fair return for our investors, and returning a tithe to God for their use.
Diligence: We seek to provide the benefits, value, and service our customers want by continually and creatively solving complex production and distribution problems with excellence.
Balance: We Believe in Balance of Work and personal life while maintaining extra-ordinary effectiveness and a 40–50-hour maximum work week.
OBJECTIVES
This position will be responsible for the overall coordination of the selections process, for both customers & Vice President of Sales. Coordinating the accurate and timely selections with the production, sales & purchasing team to ensure job creation happens on schedule. Creating an enjoyable process for our customers.
JOB DUTIES, RESPONSIBILITIES & AUTHORITIES:
• Participate in Daily Sales Team Huddles.
• Participate in Daily Team Member Coaching Sessions (if needed).
• Review & schedule/coordinate upcoming customer/spec selections, plan reviews & pre-construction meetings.
• Understand max appraisal & customer max loan amounts for a job & confidently communicate Westwind policy & procedures for cash/financing options.
• Customer appointment kept de-brief w/ Home Investment Advisors.
• Meet with vendors & make any necessary changes to Showroom & Database.
• Ensure proper signature for customer approvals on selections made.
• Collect, record and hand off deposit/options & upgrade checks/money orders from customers.
Weekly,
• Participate in Weekly Sales/Staff Meetings.
• Participate in Weekly 1 on 1 sessions w/ VP of Production, VP of Sales & Purchasing Managers.
Annual
• Participate in Selections Coordinator Employee Performance Evaluation.
KNOWLEDGE REQUIREMENTS
• Must be able to represent WestWind Homes in a professional manner and appearance.
• Learn, understand & practice Westwind Homes proven sales process with every prospective customer.
• Manage a database and powerpoint of quick selections for architectural styles, 2 sets of warm colors & 2 sets of cool colors for each.
• Must be able to interact smoothly and effectively with Customer, Sales, Construction, & Purchasing to facilitate Selections, Options & Upgrades and Customization for every job released.
• Will require interaction with sub-contractors, vendors, and suppliers to maintain current products, remove and replace discontinued products.
• Will require some travel to Sales Offices to monitor marketing set up, check for continuity and consistency of displays. Must be able to keep accurate and up to date Marketing Collateral for Marketing Coordinator and provide same information and instruction to Sales Agents as to use.
• Review and manage buyers to project timeline. Review construction events, buyer appointments, and milestones. Review impact to schedule and cost ramifications when dates are not met.
• Must be able on occasion to meet with customers at a pre-arranged time after hours or Saturdays as needed.
• & anything else as requested. Typically needed to cover reception duties."
PHYSICAL REQUIREMENTS
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to occasionally lift-up to 15 pounds.
• Must be able to access all areas of the facility to determine company needs.
• Must be able to legally drive vehicles in the USA.
BENEFITS
Health Insurance, Paid Time Off, Dental Insurance, Vision Insurance, 401K
Additional Notes about this Position
Purchasing Manager / Vice President of Sales