SEEKING
Are you a tech-savvy problem solver ready to launch your career? Westwind Homes is seeking a motivated and service-oriented IT Support Specialist to join our Laredo team! This is an excellent opportunity for recent college graduates with a Bachelor’s degree in Computer Science or a related field to gain hands-on experience in a dynamic, fast-paced environment.
In this role, you’ll provide essential support to our Owners, Presidents, Managers, and General Staff across multiple locations—helping with computer systems, software, network connectivity, and hardware. You’ll assist with new hire setups, maintain office and subdivision technology, monitor camera equipment, and handle network cabling and configuration tasks.
If you have a Bachelor’s degree, a service-oriented attitude, a personal vehicle, and a valid driver’s license, we encourage you to apply! While prior IT support experience and certifications (such as Cisco, Microsoft, or IT Security) are a plus, they are not required—this is a great opportunity to grow your skills and make an immediate impact.
Start your journey with Westwind Homes and be part of a team that values innovation, growth, and service.
OUR WORK CULTURE
Mission Statement: WestWind Homes fulfills families' dreams by creating an exceptional home ownership experience with extraordinary customer service. Since 1993 and over two decades, WestWind Homes has been building award-winning homes in vibrant communities. We deliver quality and craftsmanship in every home we build.
Our 7 Beliefs of doing Business Gods Way:
Care: We will strive to demonstrate care for our dedicated employees by creating incentive opportunities for our workforce and investing in their personal, spiritual, and professional growth.
Respect: We value racial, ethnic, and cultural diversity and respect the right of all employees to maintain a personal belief or faith while in turn respecting and adhering to the basic principles and policies that guide our culture.
Integrity: We will seek to “optimize” rather than “maximize” profits by operating under biblical principles; considering customer loyalty, fair and just service and the ability to positively impact our community.
Servanthood: We strive to model a Godly Corporation by serving our customer’s needs as exemplified by the True Servant, Jesus Christ.
Stewardship: We commit to steward the resources entrusted to us without exploiting their sources, producing a fair return for our investors, and returning a tithe to God for their use.
Diligence: We seek to provide the benefits, value, and service our customers want by continually and creatively solving complex production and distribution problems with excellence.
Balance: We Believe in Balance of Work and personal life while maintaining extra-ordinary effectiveness and a 40–50-hour maximum work week.
OBJECTIVES
The IT Support Specialist will play a key role in ensuring the seamless operation of Westwind Homes’ technology systems across multiple locations. This position is responsible for assisting with hardware and software setup, providing technical support for staff, and maintaining the functionality of network and security systems to support the company’s daily operations. The goal is to ensure that all technology resources are running smoothly, allowing the team to focus on delivering exceptional homes and customer service.
This role is an excellent opportunity for a recent graduate or entry-level professional eager to apply their technical knowledge, develop problem-solving skills, and grow within a respected company. The ideal candidate is a proactive, solutions-focused individual with a passion for helping others and a service-oriented attitude.
JOB DUTIES, RESPONSIBILITIES & AUTHORITIES:
Provide day-to-day technical support to Owners, Presidents, Managers, and General Staff, ensuring smooth operation of computer systems, software, and hardware.
Troubleshoot and resolve issues related to network connectivity, printers, and other office technology.
Set up, configure, and maintain desktop computers, laptops, tablets, and cellphones for new and existing staff.
Run scheduled and on-demand reports as requested by management.
Prepare and organize documentation for all hardware setups, including labeling, filing, and asset tracking.
Install and configure subdivision network equipment, including running and terminating network cables, and performing basic network setups.
Monitor, maintain, and set up camera equipment for subdivisions and the main office.
Assist with IT room organization, including rewiring, relocating, adding, or removing equipment as needed.
Create, modify, or deactivate user accounts for Office 365 and other domain-related systems.
Maintain accurate records of password resets, changes, and system access modifications.
Provide support during business and non-business hours as needed for critical IT tasks.
KNOWLEDGE REQUIREMENTS
Bachelor’s degree in Computer Science or a related field.
Valid driver’s license and access to a personal vehicle for occasional travel between locations.
Strong service-oriented attitude and excellent problem-solving skills.
Familiarity with computer hardware, software, and basic networking concepts.
Knowledge of user account management within systems such as Office 365 is a plus.
Ability to run and interpret reports as requested by management.
Attention to detail and organizational skills to document, label, and manage IT assets.
Willingness to assist with after-hours support or critical system tasks as needed.
Certifications in Cisco, Microsoft, or IT Security are preferred but not required.
Prior experience in IT Support or as an IT Integrator is helpful but not required.
PHYSICAL REQUIREMENTS
Prolonged periods of sitting at a desk and working on a computer
Must be able to occasionally lift-up to 15 pounds.
Must be able to access all areas of the facility to determine company needs.
Must be able to legally drive vehicles in the USA.
BENEFITS
Health Insurance, Paid Time Off, Dental Insurance, Vision Insurance, 401K
Additional Notes about this Position
90 Day Temp Salary to establish pipeline. Then 2% of Sold Revenue Commisions + Bonuses